At Grosvenor Orthopaedic Partners, your health and safety are our highest priority.

We realise that uncertainty surrounding COVID-19 is very disconcerting for our patients and can provoke considerable anxiety and concern. At the same time, in those with debilitating musculoskeletal problems there can be frustration at the inability to access treatment.

This page contains the latest advice for patients and their families. It contains three key documents for patients to download. There are a number of links to other websites which are very important to read.

We will update this page as the information changes, so please visit us regularly. Follow us on our social media platforms (Linkedin, Instagram and Facebook) to be informed of the latest developments.

As always you can contact us on 0203 926 5615 with any questions.

Outpatient clinics are now being run face to face, although if you prefer we can also provide virtual and online consultations.

All staff at our clinic locations are screened on a daily basis. The screening process involves answering a set of verbal questions as well as a temperature check to confirm that they are not experiencing symptoms of COVID-19.

Social distancing is implemented at all locations to make sure we limit close interactions.

  1. Before you attend a face to face clinic appointment, please consider the following:
    • Have you got any of the below symptoms:
      • a high temperature
      • a new continuous cough
      • a loss of, or change in, your normal sense of taste or smell
    • Have you or someone in your household been told you have confirmed COVID-19 in the last 10 days?
    • Have you been told you have been in contact with someone who has confirmed COVID-19 in the last 10 days?


    if you answer yes to any of these questions, please do not attend your appointment until you have followed the appropriate UK government guidance (, including obtaining a PCR test result.


You should arrive at your appointment no more than 10 minutes early (to avoid busy waiting rooms)

We ask that wherever possible you attend alone.

You will be screened upon entry and provided with a mask although you may like to wear your own.

When you see your surgeon, they will be wearing a mask and appropriate personal protective equipment for any examination.

Please be assured that the clinic rooms are cleaned between patients.

You and all members of your household must self-isolate at home for up to 14 days before the date of your operation. This means not leaving your home for any reason, even to buy food or medicine. It is very important that you follow this step for your own health and the health of hospital staff and other patients. Of course, if you or your family is faced with an unexpected situation that requires you or them to go out to buy medicine or seek medical help, you/they should do so, but please let us know about this as soon as possible.

You must let us know if you think you have symptoms consistent with COVID-19: a high temperature, new continuous cough, or loss or change in your sense of smell or taste. You should also let us know if you have been in contact with someone who has tested positive for coronavirus within 14 days of your operation.

You must also let us know if you have been contacted by the NHS Test and Trace programme, or members of your family have been contacted or displayed symptoms.

We or the hospital facility will contact you to arrange for you to be tested for coronavirus about 2 to 3 days before your operation. We or the hospital facility will confirm where this will take place and when you will be told your results. Please note: the hospital will charge you for the cost of the test.

Your operation will not take place if you test positive for coronavirus unless it is very urgent or an emergency.

It is important that you do not use public transport to come to the hospital. We recommend that you come in a private car or taxi (wearing a face mask).

You will be asked a set of routine COVID-19 screening questions and have your temperature taken before entering the hospital. Your operation will not take place if you have a temperature greater than 37.8°C or have any symptoms of COVID-19.

Face masks – you may be asked to wear a face mask for periods of your treatment or stay.

The hospital may restrict or not allow visitors.

You should follow social distancing rules at the hospital.

In the unlikely event that you develop COVID-19 during your hospital stay, the hospital team will consider your increased risks due to the recent surgery and provide supportive care to promote recovery from both the operation and any infection. This may involve transfer to an NHS hospital.

If you need outpatient appointments or physiotherapy input following your operation, this may now take place over the telephone or via video consultation.

If you develop COVID-19 symptoms after your discharge, then please seek immediate medical attention.

For specialist and caring orthopaedic diagnosis and treatment, contact Grosvenor Orthopaedic Partners


0203 926 5615